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Im having treatment at the Homerton again now with my partner, and although we are in the early stages, things seem to have improved a lot.
I was very young when I had my first treatment, but felt very rushed, little explanation and the transfer was a worrying experience. However, this time I feel very cared for, understood and supported. I was also informed of the change in guidelines and that I now have the option to move to any clinic offering NHS funded treatment.
Care and Respect
It was a hospital environment, from reception to the waiting area to seeing the nurses and doctors. It could have been an ordinary medical appointment. I thought there was a lack of emotional support. Our referral to counselling came quite late in our journey and this was upsetting. Medical reviews were much later than we would have liked.