CRGW, Cardiff

3.9
Overall Rating
Cost transparency
3.8
Care and Respect
4.5
Communication
3.6
Seamless Experience
3.5

Cost for key services

Initial consultation
£200
Blood screening tests
£200
Basic scans
£-
IVF standard cycle
£4000
Egg freezing standard cycle
£2750
Follow-up consultation
£-
AMH test
£-
IUI
£895
ICSI
£1100
Egg/embryo storage
£350
To fully understand cost we've created a helpful guide here.
3.9
Age 25
Uterine fibroids
IUI
IVF
Cycle monitoring
Independently funded
NHS
Successful Outcome
Overall Feedback
One piece of feedback that might be helpful for others is the clinic's communication. I appreciated that they were prompt in returning calls and emails, which helped reduce anxiety during the process. So, for anyone considering this clinic, it's worth noting their communication efficiency as a positive aspect to ease any concerns or questions.
Cost transparency
3.5
Care and Respect
4.5
Communication
4.0
Seamless Experience
3.5
3.6
Age 24
PHI
NHS
Successful Outcome
Fertility MOT
PESE/TESE
Sperm Freezing
Overall Feedback
My experience at this clinic had both positive and negative aspects. On the positive side, the staff exhibited compassion and professionalism, which eased the emotional burden of fertility treatment. They provided thorough explanations, maintained efficient communication, and created a comfortable, supportive atmosphere. Tailored treatment plans were a definite advantage. However, there were occasional delays in appointment times, which was a minor inconvenience. Overall, I recommend this clinic for their expertise and compassionate care, but improvements in appointment punctuality would enhance the overall experience.
Cost transparency
3.0
Care and Respect
4.5
Communication
3.5
Seamless Experience
3.5
3.8
Age 26
Uterine fibroids
IUI
Cycle monitoring
PHI
NHS
Successful Outcome
Overall Feedback
The clinic's support and counseling services were invaluable for emotional support. They were transparent about treatment costs and flexible in accommodating my needs. The follow-up care was thorough, and I was impressed by their success rates. Additionally, they offered useful educational resources and referrals to specialists. Overall, a comprehensive and supportive experience.
Cost transparency
3.5
Care and Respect
4.0
Communication
3.5
Seamless Experience
4.0
3.6
Age 24
PHI
NHS
Successful Outcome
PESE/TESE
Sperm Freezing
Overall Feedback
My experience at this clinic had both positive and negative aspects. On the positive side, the staff exhibited compassion and professionalism, which eased the emotional burden of fertility treatment. They provided thorough explanations, maintained efficient communication, and created a comfortable, supportive atmosphere. Tailored treatment plans were a definite advantage. However, there were occasional delays in appointment times, which was a minor inconvenience. Overall, I recommend this clinic for its expertise and compassionate care, but improvements in appointment punctuality would enhance the overall experience.
Cost transparency
3.0
Care and Respect
4.5
Communication
3.5
Seamless Experience
3.5
4.1
Age 34
ICSI
Independently funded
Unsuccessful Outcome
Overall Feedback
Despite not getting the results we wanted I would still recommend this clinic. It had a lovely, welcoming atmosphere and friendly staff.
Cost transparency
4.0
Care and Respect
5.0
Communication
4.0
Seamless Experience
3.5
4.5
Age 32
Unexplained Infertility
IVF
Egg freezing
Independently funded
Successful Outcome
Fertility MOT
Overall Feedback
Overall the experience I had with CRGW was a very positive experience. The communication was excellent throughout. At last minute, the treatment plan changed from ICSI to IVF due to only having retrieved 2 eggs. They were very knowledgable and advised on the best way forward, which was IVF. A great clinic and would recommend to anyone going through fertility issues
Cost transparency
5.0
Care and Respect
4.5
Communication
4.5
Seamless Experience
4.0
3.5
Age 34
ICSI
Independently funded
Successful Outcome
Overall Feedback
Staff were great but the experience was a little disjointed when being passed between different nurses etc. often felt like it required us to be proactive
Cost transparency
4.5
Care and Respect
4.5
Communication
2.5
Seamless Experience
2.5
Would you recommend this clinic to a friend?
CRGW, Cardiff
Ely Meadows, Rhodfa Marics, Llantrisant, CF72 8XL

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