To fully understand cost we've created a helpful guide here.
4.1
Age 32
Unexplained infertility
ICSI
IVF
NHS
Successful outcome
Frozen embryo transfer
Overall Feedback
My overall experience was very positive. I felt listened to and heard. Decision making felt shared and treatment options were well explained.
Cost transparency
4.0
Care and respect
4.5
Communication
4.0
Seamless experience
4.0
5.0
Age 26
Endometriosis
PCOS
ICSI
IVF
Egg freezing
Cycle monitoring
Independently funded
Successful outcome
Frozen embryo transfer
Cost transparency
5.0
Care and respect
5.0
Communication
5.0
Seamless experience
5.0
4.5
Age 34
Uterine fibroids
Unexplained infertility
IVF
NHS
Frozen embryo transfer
Overall Feedback
Overall I am extremely happy with this clinic, despite not having success so far in my fertility journey. It's a small clinic on its own grounds so you have a much more personalised experience. I know the names of pretty much all the nurses and have met multiple consultants there.
A few points of consideration are:
PRO: Consultants are up to date on the latest nutrition advice for fertility, which is something I don't see in other organisations and is reassuring that they are on top of the latest medical research that you might be reading if you are researching your treatment options.
PRO: Consultants appear to advise against additional treatments if they do not feel there is a robust enough argument for them, even if the clinic might benefit from selling them.
CON: On one occasion I have been made to feel uncomfortable about a personal decision I made in relation to my treatment in a way that wasn't appropriate (during an invasive exam), but this was an outlier in my experience.
CON: It's extremely difficult to reach the clinic to ask them questions unless you are already a patient. I am glad I persevered as I was debating going to another clinic. However, once I became a patient the care has been excellent and so has the communication.
Cost transparency
5.0
Care and respect
4.5
Communication
4.0
Seamless experience
4.5
2.0
Age 36
PCOS
IVF
NHS
Unsuccessful outcome
Overall Feedback
The clinic felt very cold at times. Once my treatment was unsuccessful I was dumped by the clinic with little support. I was even told I had one more round of treatment to go which ended up being an admin fault. It was very emotionally draining and faceless
Cost transparency
0.5
Care and respect
2.5
Communication
2.5
Seamless experience
2.5
2.5
Age 36
ICSI
IVF
NHS
Sperm freezing
Overall Feedback
I have found it hard to know exactly what is going to happen, unless I specifically asked.
Dealing with multiple doctors makes it feel like no one really knows our individual circumstances.
