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4.8
Age 33
IVF
Independently funded
NHS
Successful outcome
Frozen embryo transfer
Overall Feedback
This clinic were very supportive throughout my years of care. The nurses were caring and listened when I needed to be reassured after a few FET and miscarriages. I paid privately to see a consultant quicker and have personalised care during our ivf egg collection tailored to me and my pcos needs.
Cost transparency
5.0
Care and respect
5.0
Communication
4.0
Seamless experience
5.0
4.4
Age 40
IVF
Independently funded
NHS
Overall Feedback
Generally very welcoming, some aspects are far more clinical but this is necessary
Cost transparency
5.0
Care and respect
4.5
Communication
4.0
Seamless experience
4.0
3.8
Age 34
Poor egg quality
IVF
Independently funded
NHS
Successful outcome
Fertility MOT
Overall Feedback
Overall the clinic was excellent. A particular plus point is the access to fertility counsellors. I had sessions with a counsellor (free of charge) for over a year invaluable.
Most of the clinical staff were wonderful, so caring and compassionate. One nurse I felt was always quite short, and dismissive.
During my first cycle I raised concerns about my short luteal phase and asked for extra progesterone but this was refused. I strongly believe this is the reason my first cycle failed.