To fully understand cost we've created a helpful guide here.
5.0
Age 30
Uterine fibroids
PCOS
Independently funded
PHI
NHS
Successful outcome
Overall Feedback
I can’t recommend St Mary’s & Mr Raj Rai enough!
Cost transparency
5.0
Care and respect
5.0
Communication
5.0
Seamless experience
5.0
4.5
Age 32
PCOS
IVF
Independently funded
Unsuccessful outcome
Frozen embryo transfer
Cost transparency
5.0
Care and respect
5.0
Communication
3.5
Seamless experience
4.5
3.5
Age 31
Unexplained infertility
ICSI
IVF
NHS
Successful outcome
Overall Feedback
The clinical staff are very good at their job. The building could do with being updated. The admin around the whole thing needs an overhaul.
Cost transparency
4.5
Care and respect
4.5
Communication
4.0
Seamless experience
1.0
4.0
Age 34
PCOS
Cycle monitoring
NHS
Successful outcome
Cost transparency
4.0
Care and respect
4.0
Communication
4.0
Seamless experience
4.0
4.6
Age 30
Egg freezing
NHS
Successful outcome
Overall Feedback
I received NHS funded egg freezing treatment due to a cancer diagnosis. Old St Marys was a very friendly and empathetic place to receive my treatment although it suffered some typical NHS type issues like not enough staff, but this did not affect my treatment or cause any delays or upset
Cost transparency
5.0
Care and respect
5.0
Communication
4.0
Seamless experience
4.5
0.9
Age 33
ICSI
IVF
NHS
Unsuccessful outcome
Overall Feedback
Chaos, clinic kept forgetting about our appointments. We didnt get any support from counsellors after failed ivf. Had to complain 3 times to get appointments booked, my husbands fertility issues were ignored. Overall very bad experience, left me with depression
