Glasgow Royal Infirmary

3.6
Overall Rating
Cost transparency
3.9
Care and respect
3.8
Communication
3.3
Seamless experience
3.4

Cost for key services

Initial consultation
£-
Blood screening tests
£-
Basic scans
£-
IVF standard cycle
£-
Egg freezing standard cycle
£-
Follow-up consultation
£-
AMH test
£-
IUI
£-
ICSI
£-
Egg/embryo storage
£-
To fully understand cost we've created a helpful guide here.
4.1
Age 31
Unexplained infertility
ICSI
IVF
NHS
Successful outcome
Fertility MOT
Frozen embryo transfer
Overall Feedback
We communicated with Prof Nelson via video call. During these he would take time to answer all our questions, and provide information with regards to the upcoming treatment. He was open to our suggestions and listened to our concerns and would offer advice or reassurance where necessary. The delivery of information or advice wasn't always appropriate or according to our preferences though. Weight loss was an awkward topic to which he recommended a crash diet, which I thought was irresponsible. I would've preferred to be given all the ins and outs and wanted to know lots of detail about the treatment. While very responsive to questions, he only explained the basics about everything. I got the feeling this is clinic policy though, as most staff we met only ever offered up the bare minimum of info. I'd like to add that our treatment included genetic testing, PGT-M. This meant that we had a dedicated nurse to guide us through all treatment who we were able to email when required. On average this resulted in a positive expereince for us. As far as I understand, other people who undergo regular IVF/ICSI with this clinic do not have that.
Cost transparency
5.0
Care and respect
4.0
Communication
4.0
Seamless experience
3.5
3.8
Age 37
Endometriosis
Unexplained infertility
ICSI
Egg freezing
Independently funded
Successful outcome
Frozen embryo transfer
Cost transparency
3.0
Care and respect
5.0
Communication
3.5
Seamless experience
3.5
4.4
Age 29
Unexplained infertility
ICSI
NHS
Successful outcome
Fertility MOT
Overall Feedback
This clinic is fantastic and the staff are amazing! I couldn’t fault them even if I tried!
Cost transparency
2.5
Care and respect
5.0
Communication
5.0
Seamless experience
5.0
2.0
Age 35
Poor egg quality
Unexplained infertility
ICSI
IVF
NHS
Unsuccessful outcome
Overall Feedback
Had a really bad experience at this clinic. Communication was awful and was made to feel like a number. The Dr didn't listen to concerns and I felt no options were given on treatment
Cost transparency
5.0
Care and respect
1.0
Communication
0.5
Seamless experience
1.5
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