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4.4
Age 40
IVF
Independently funded
NHS
Overall Feedback
Generally very welcoming, some aspects are far more clinical but this is necessary
Cost transparency
5.0
Care and respect
4.5
Communication
4.0
Seamless experience
4.0
3.8
Age 34
Poor egg quality
IVF
Independently funded
NHS
Successful outcome
Fertility MOT
Overall Feedback
Overall the clinic was excellent. A particular plus point is the access to fertility counsellors. I had sessions with a counsellor (free of charge) for over a year invaluable.
Most of the clinical staff were wonderful, so caring and compassionate. One nurse I felt was always quite short, and dismissive.
During my first cycle I raised concerns about my short luteal phase and asked for extra progesterone but this was refused. I strongly believe this is the reason my first cycle failed.